Take, for example, your most recent visit to Walmart or another like-sized retail establishment. Have you been required to utilize the self-service register, or did the clerk scan your purchases themselves?
Over the last several years, self-service checkout lanes have been more popular; nevertheless, not everyone has been enthusiastic about this technological innovation, which has resulted in a number of complaints from individual customers.
CNN reports that self-checkout lanes were originally used in the 1980s, and their utilization became more widespread in the 2000s before reaching an all-time high during the pandemic epidemic.
The initial goal was to reduce the costs associated with labor, and the implementation of self-service checkout lines helped to reduce the amount of employee-to-customer interaction that occurred throughout the pandemic.